Q: How do I make a reservation?
A: Simply click the reservation link “Reserve Skis/Boards” and follow the easy to read steps.
Q: What is the difference between performance ski package and performance ski only?
A:The packages include skis, boots and poles, whereas the ski only requests include skis and poles. This means that if you request a ski only package, you have your own ski or snowboard boots.
Q: Can I exchange my equipment if I want something different?
A: You Bet! Skiers and Riders often change models and/or lengths during the course of their stay. You can exchange at any time, at any of our locations! We want to make sure you have a great time on the hill.
Q: What are your rental shop hours, and can we pick up our equipment the day before our first ski/board day?
A: Our shop hours are from 8 am to 7 pm, daily, and you may pick up your equipment the day before your first ski/board day anytime after 3 pm and before 7 pm.
Q: What if I don’t know my ski boot size?
A: Our ski boots have been selected for their comfort and performance. Your boot will most likely be the exact same size as the shoe you are currently wearing. Our trained technicians will convert your shoe size and fit each customer individually in our shops to ensure a proper fit before you hit the hill.
Q: What if I rent skis for 3 days but I decide to snowboard the last day?
A: No Problem! Bring your skis in and we’ll set you up on a snowboard. There may be a slight price adjustment depending on the package you select.
Q: Can I reserve a specific ski?
A: Simply include the specific request in the “Questions/Special Requests” section, and we will reserve based on the information received. We cannot guarantee the specific request, but we will do our best to provide the requested equipment.
Q: Can I rent from one location and return at another?
A: Yes. You may pick up and drop off at any one of our convenient locations.
Q: We are beginners. Do we really need shaped skis?
A: Shaped skis are for everyone. With their contour, width at the ends, and narrowness in the middle, shaped skis turn with much less effort than ever before. Less effort means more fun!
Q: What is the largest ski boot and snowboard boot in your inventory?
A: We carry up to a size 15 ski and snowboard boot, advanced reservations are strongly recommended as we have limited quantities in those sizes.
Q: What if I have my own boots?
A: Simply choose the package you would like to reserve and we can adjust the price upon your arrival, provided your boots meet industry standards (i.e. no excessive wear).
